Field Application Specialist (Molecular & Genomics)

Retina Pharmaceuticalsis a leading healthcare solution provider in Ethiopia, committed to delivering excellence in the medical and laboratory supply chain. We are currently seeking a highly technical and customer-orientedField Application Specialistto join our Life Science division, specifically focusing on theMolecular and Genomicsportfolio.The RoleAs a Field Application Specialist (FAS), you will be the technical bridge between our advanced molecular products and our clinical/research customers. You will provide expert scientific support, product demonstrations, and post-sales training to ensure that laboratories across Ethiopia can maximize the potential of our genomics and molecular diagnostic platforms.Key ResponsibilitiesTechnical Support:Provide on-site and remote technical troubleshooting for molecular assays, PCR platforms, and sequencing workflows.Training & Implementation:Conduct end-user training for laboratory personnel on new equipment and reagent kits.Product Demonstrations:Support the sales team by performing high-level technical presentations and "wet-lab" demonstrations for prospective clients.Assay Optimization:Assist customers in validating and optimizing protocols to ensure accurate and reproducible results.Market Intelligence:Stay updated on the latest trends in genomics and molecular diagnostics to provide feedback to the marketing and sales departments.Relationship Management:Build and maintain strong professional relationships with Key Opinion Leaders (KOLs) and lab managers.Technical Support:Provide on-site and remote technical troubleshooting for molecular assays, PCR platforms, and sequencing workflows.Training & Implementation:Conduct end-user training for laboratory personnel on new equipment and reagent kits.Product Demonstrations:Support the sales team by performing high-level technical presentations and "wet-lab" demonstrations for prospective clients.Assay Optimization:Assist customers in validating and optimizing protocols to ensure accurate and reproducible results.Market Intelligence:Stay updated on the latest trends in genomics and molecular diagnostics to provide feedback to the marketing and sales departments.Relationship Management:Build and maintain strong professional relationships with Key Opinion Leaders (KOLs) and lab managers.Candidate ProfileThe ideal candidate is a proactive problem-solver who combines deep scientific knowledge with excellent communication skills. You should be comfortable working in a laboratory setting and possess the patience to teach complex technical concepts to diverse audiences.Position:Field Application SpecialistDepartment:Life Science (Molecular & Genomics)Location:Addis Ababa, Ethiopia (with occasional domestic travel)Position:Field Application SpecialistDepartment:Life Science (Molecular & Genomics)Location:Addis Ababa, Ethiopia (with occasional domestic travel)

Retina Pharmaceuticals is a leading healthcare solution provider in Ethiopia, committed to delivering excellence in the medical and laboratory supply chain. We are currently seeking a highly technical and customer-oriented Field Application Specialist to join our Life Science division, specifically focusing on the Molecular and Genomics portfolio. The Role As a Field Application Specialist (FAS), you will be the technical bridge between our advanced molecular products and our clinical/research customers. You will provide expert scientific support, product demonstrations, and post-sales training to ensure that laboratories across Ethiopia can maximize the potential of our genomics and molecular diagnostic platforms. Key Responsibilities Technical Support: Provide on-site and remote technical troubleshooting for molecular assays, PCR platforms, and sequencing workflows. Training & Implementation: Conduct end-user training for laboratory personnel on new equipment and reagent kits. Product Demonstrations: Support the sales team by performing high-level technical presentations and "wet-lab" demonstrations for prospective clients. Assay Optimization: Assist customers in validating and optimizing protocols to ensure accurate and reproducible results. Market Intelligence: Stay updated on the latest trends in genomics and molecular diagnostics to provide feedback to the marketing and sales departments. Relationship Management: Build and maintain strong professional relationships with Key Opinion Leaders (KOLs) and lab managers. Candidate Profile The ideal candidate is a proactive problem-solver who combines deep scientific knowledge with excellent communication skills. You should be comfortable working in a laboratory setting and possess the patience to teach complex technical concepts to diverse audiences. Position: Field Application Specialist Department: Life Science (Molecular & Genomics) Location: Addis Ababa, Ethiopia (with occasional domestic travel)